Emotional NourishmentTrauma and Wellbeing Therapy

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you via, social media, email or phone for booking sessions.
We use the information that you have given us in order to identify you.
We may share this information with organisations or individuals if you are breaking the law or causing harm to yourself and others. This will be disused with you before hand, this is due to ethical obligations due to the accrediting body.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]


How we store your personal information

Your information is securely stored in a password protected file or on the BACAP data base designer for therapy practice
We keep your personal information for 5. We will then dispose your information by deletion. you information will only printed out under exceptional circumstances.


Your data protection rights
Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

  • Please contact us at [email protected] if you wish to make a request.


    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
    You can also complain to the ICO if you are unhappy with how we have used your data.
    The ICO’s address:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Helpline number: 0303 123 1113
    ICO website: https://www.ico.org.uk


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